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I am very pleased with the care and service I have received from Acocks Green Medical Centre ๐ฅ The doctors ๐จโโ๏ธ๐ฉโโ๏ธ and receptionists ๐ฉโ๐ผ๐จโ๐ผ have been professional, helpful and caring throughout my experience with the practice. I have been very satisfied with my GP consultations ๐ฉบ, blood tests ๐งช, ECG โค๏ธ, prescriptions ๐, interpreter support ๐๐ฃ๏ธ and the medication prescribed to me. I especially appreciate the attention given to my health concerns and the respectful and supportive way I have been treated ๐ค. The team has made me feel that my health and wellbeing are taken seriously ๐, and I am very grateful for their care and professionalism. Thank you very much to everyone at Acocks Green Medical Centre for your excellent service, support and kindness. โจ
Stay as far away from this surgery as possible. They are the worst. They will book an appointment then cancel it just before. When you call them to rearrange they wonโt be of any help and will speak to you like they are doing you a favour. I donโt know how this place is still open. It needs to be shut down. Go down the road to the other surgery save yourself the grief. This place needs to cordoned off.
I have been with this surgery since April 2025 and have nothing but admiration for the staff and Dr's. They are kind, professional, and will always make the time to understand ny situation. I've spoken with Fatima on reception many times and she goes above and beyond in terms of getting appointments booked quickly and is always kind, caring and professional. Today I met with Dr Hussain and I can honestly say I have never met such a warm, friendly Dr. I explained all my issues spanning over 10 years. She advised me in regards to the help that I can get for my mental health. She went above and beyond in making me feel comfortable amd showed how caring she is. The Dr actually made me smile today, something I have not done for a while. I am confident that I can rely on my Dr surgery for my physical and mental health going forwards. Thank you Acocks Green Medical centre for your care and support.
Rude receptionist. Just put the phone down with anger. Doctor doesn't listen to your answers and soon after asking a question, he intervenes and doesn't let you complete. You really can't have an effective diagnosis if doctor keeps talking while you are talking.
Online booking system is a joke. How are older people suppose to use that? And also the queue to speak to someone is a waste of time. Iโve been number 1 in the queue and still no one will answer the phone. Honestly wouldnโt bother with this doctors anymore!