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The lady at the reception was an absolute Angel. Very sweet and kind. Her name was julie and she went above and beyond to make sure my partner was made comfertable after a tooth removal. Even going out of her way to set her up in a private room to where she can lie-down as she was feeling slightly dizzy. The doctor was very proffessional as he was constantly making sure if the patient was in any pain or disconfort while also being very patient and efficent with the procedure. Great customer service should always be recognized :)
I managed to get to them when I was in dire need. After the examination I received a prescription for antibiotics and now, just a few days after the visit, I can express my great gratitude for their help and immediate assistance.
I was given an appointment last week at this dental surgery, but when I arrived, I was told there was no record of me at all. This was not only frustrating but completely unprofessional. The reception staff were incredibly rude and dismissive when I tried to clarify the situation. There was no apology or attempt to resolve the problem. It felt like I was being blamed for their mistake. For a healthcare practice, this level of disorganization and poor customer service is unacceptable. I would not recommend this dental surgery to anyone.
Would have got more stars but the appointment I requested was not the one I got.
Avoid this dentist, total medical negligence, very traumatised, was in alot of pain during procedure, very uncomfortable