My doctors surgery people seem to do a lot of criticising about doctors and whilst things aren't the same as when i was young neither are the cars or many other things but like those things have to change also like them it's not always right first time but generally speaking they are very good.
Martin Parlow
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March 16, 2026
I would strong encourage people to avoid using SHP.
The group are shambolic requested referrals for the past 5 years with an ongoing issue.
They continue to blame everyone else and take no accountability.
Laura Rogers
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May 15, 2025
Unsure how you get an appointment across any surgery that is in partnership with Solihull healthcare partnership. You ring up dead on 0800am and you are faced with an automated line saying “lines are busy please try again later” and it hangs up. Unable to get an appointment. This is the reason why hospitals are struggling because 90% of people that attend A&E could have been dealt with in primary care prior to their condition getting serious.
Feel sorry for the people that call up with cancer symptoms wanting a GP appt but can’t get through - the only way I now get a GP appt is paying for one privately which costs £200. Solihull healthcare partnership needs scrapping altogether
Alison Hurst
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March 02, 2026
Dr Lad is brilliant with children - thanks so much.
Leslee Heenan
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March 22, 2024
Join the practice two years ago when moving to Dickens Heath. Simply cannot get an appointment. No matter what I do. Phoned up waited almost an hour to get through to somebody who then said all our appointments are gone. Done this several times then given up. Advise to try the online consult service, couldn’t get through on that either. Absolutely impossible to get an appointment. No consideration of working people who cannot spend two hours on the phone just trying to get an appointment.
Our Address
94 Old Dickens Heath Rd, Dickens Heath, Shirley, Solihull B90 1SD, UK
My doctors surgery people seem to do a lot of criticising about doctors and whilst things aren't the same as when i was young neither are the cars or many other things but like those things have to change also like them it's not always right first time but generally speaking they are very good.
I would strong encourage people to avoid using SHP. The group are shambolic requested referrals for the past 5 years with an ongoing issue. They continue to blame everyone else and take no accountability.
Unsure how you get an appointment across any surgery that is in partnership with Solihull healthcare partnership. You ring up dead on 0800am and you are faced with an automated line saying “lines are busy please try again later” and it hangs up. Unable to get an appointment. This is the reason why hospitals are struggling because 90% of people that attend A&E could have been dealt with in primary care prior to their condition getting serious. Feel sorry for the people that call up with cancer symptoms wanting a GP appt but can’t get through - the only way I now get a GP appt is paying for one privately which costs £200. Solihull healthcare partnership needs scrapping altogether
Dr Lad is brilliant with children - thanks so much.
Join the practice two years ago when moving to Dickens Heath. Simply cannot get an appointment. No matter what I do. Phoned up waited almost an hour to get through to somebody who then said all our appointments are gone. Done this several times then given up. Advise to try the online consult service, couldn’t get through on that either. Absolutely impossible to get an appointment. No consideration of working people who cannot spend two hours on the phone just trying to get an appointment.