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So far, I have found the Medical centre okay. The receptionist are friendly, and helpful. The same can be said, about the doctor's I've seen, and also the nurses who do my blood samples.
I had a very disappointing experience with the GP surgery. When I first visited to register, the receptionist was extremely rude and told me they were not accepting new patients. However, the next day my wife went in, and they gave her a registration form without any issue. When I later returned to submit the form, they then told me they don’t have any midwife services available — even though my wife is pregnant and urgently needs midwife support. The inconsistency, lack of proper information, and unprofessional behaviour from the reception staff were unacceptable. I do not recommend this GP surgery.
There's a reason this place has such low reviews. Staff will lie to you over the phone without a care in the world about your health just to get you off the phone, I was told the dr has been forwarded my medical letter in order to get a prescription and that I'd be texted when my prescription is ready. Only to find out the next time I called back that nothing was done and then the next staff member proceeds to do the same thing and just asks me to call back again and again. What a joke of a G.P
I came to my appointment not knowing what for and I have been told to go home as they dont know why they called me in and I waited for 1 hour just to get seen and they called me in early when there were 3 people before me it's really slow time management
I think you live in hope these days that you don't become unwell, as there is very little help out there. I have simply given up with this surgery. The reception staff are so unprofessional and scruffy. If you get to see a doctor, they appear far too young and inexperienced. I have had many wrong diagnosis. You may as well use Google to diagnose yourself. That is how bad the situation has become. Hopeless, and these are probably the good days compared to 5 years time. I am known as the ''voice of common sense''