We saw the paramedic at Knowle surgery this was our first appointment with our new Dr's surgery since joining GPS. The paramedic was good he had be warned of my son's heart condition which has never happened before. The paramedic was thorough and I felt reassured after leaving the surgery that day.
Roger Northam
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October 18, 2026
I was in for a blood test. Booked in electronically and sat in the newly designed waiting room. My appointment was on time and very quick and easy thank you
Fran Lloyd
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September 15, 2026
Seen on time by Lee that para medic. Lee was professional, polite, knowledgeable and kind. He explained what I should do if I became more unwell and didn’t treat me like an idiot!!
I have no problem seeing Lee again should the need arise.
Lynn Walker
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November 06, 2025
I attended this morning regarding my granddaughter .
We had gone through 111 and were asked to attend to see the pharmacist at dorridge.
Staff at pharmacy I spoke to did not have good customer service skills!
Pharmacist was lovely, but said it was inappropriate referral and needed to see GP.
Went to knowle surgery and was met by a very understanding and empathetic receptionist ( who usually works in admin at the rear of reception)
Unfortunately I did not get her name only that she finished at 1300 today !
She was so kind and professional and documented everything resulting in a phone call for a face to face appt this afternoon at one of the practices local .
Thank you very much and your attitude and kindness was very much appreciated.
Don Milligan
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October 07, 2026
Phone call was on time. GP was unaware as to why call was requested (GP had requested medication review). She seemed a little uncertain what questions to ask, probably not helped because I am also a doctor.
We saw the paramedic at Knowle surgery this was our first appointment with our new Dr's surgery since joining GPS. The paramedic was good he had be warned of my son's heart condition which has never happened before. The paramedic was thorough and I felt reassured after leaving the surgery that day.
I was in for a blood test. Booked in electronically and sat in the newly designed waiting room. My appointment was on time and very quick and easy thank you
Seen on time by Lee that para medic. Lee was professional, polite, knowledgeable and kind. He explained what I should do if I became more unwell and didn’t treat me like an idiot!! I have no problem seeing Lee again should the need arise.
I attended this morning regarding my granddaughter . We had gone through 111 and were asked to attend to see the pharmacist at dorridge. Staff at pharmacy I spoke to did not have good customer service skills! Pharmacist was lovely, but said it was inappropriate referral and needed to see GP. Went to knowle surgery and was met by a very understanding and empathetic receptionist ( who usually works in admin at the rear of reception) Unfortunately I did not get her name only that she finished at 1300 today ! She was so kind and professional and documented everything resulting in a phone call for a face to face appt this afternoon at one of the practices local . Thank you very much and your attitude and kindness was very much appreciated.
Phone call was on time. GP was unaware as to why call was requested (GP had requested medication review). She seemed a little uncertain what questions to ask, probably not helped because I am also a doctor.